Privacy Policy

Data confidentiality

Urban mobility d.o.o. the owner of the website and the domain undertakes not to misuse personal data from the order form in accordance with the Personal Data Protection Act, and undertakes to provide protection to the personal data of users, in such a way as to collect only necessary, basic data about users that are necessary to fulfill our obligations; informs users about the way the collected data is used, regularly gives users the possibility to choose about the use of their data, including the possibility to decide whether or not they want their name to be removed from the lists used for marketing campaigns. All user data is strictly kept and is available only to employees who need this data to perform their work. All employees of Urban mobility d.o.o. and business partners are responsible for respecting the principles of privacy protection.

Personal data is considered to be all data used to determine the identity of the User (for example, first and last name, e-mail address, residential address, etc.).

We will not deliver or disclose the User’s personal data to a third party, except in cases where the law expressly prescribes it and in cases where it is necessary to fulfill obligations. Inspection by authorized services of the executive state power of the Republic of Croatia, for the purposes of investigative actions based on a valid court order, is excluded from the above.

Data that are automatically recorded by accessing the website, and are not personal data (types of searchers, number of visits, time spent on the pages, etc.) Urban mobility d.o.o. has the right to use it exclusively for the evaluation of website traffic and for the purpose of improving its content and functionality.

The end user can correct, change or supplement incomplete, incorrect or invalid data himself, and if he no longer wants to receive our promotional material, it is enough to click on the link “unsubscribe from receiving the newsletter”, or send an email to the address:

By registering, you confirm the accuracy and completeness of the data in the form and give your express consent that Urban mobility d.o.o. may, in accordance with the provisions of the Personal Data Protection Act, process personal data indicated in the form for the purposes of own records and provision of notification services about new products and services.

By accessing or using our website, the End User confirms that he has read, understood and agrees with all conditions of data confidentiality and methods of using the website.

The Spin City application has the ability to take a picture/photo in real time via the camera on a smart device and process the photos into storage in order to record possible damage and dirtiness of the vehicle and prevent possible misuse and unauthorized use of the vehicle. The Spin City application has the ability to upload and transfer images/photos of damage and vehicle cleanliness status to a third-party server (Invers GmbH – Cocosoft), which through the server supports Spin City service operations through the provision of telematics-technical infrastructure services, and for the purpose of providing services to end users.


This confidentiality statement refers to the confidentiality of the data found on the website, which were collected and stored in the databases of Urban mobility d.o.o. through the use of that website. We will store your personal data that you provide voluntarily in our user database. We collect and use your personal data for the purpose of processing orders, sending our newsletter, improving relations with users, and for verification and authorization when paying electronically. When registering, you give your consent to the processing of your data for the aforementioned purposes.

This statement on confidentiality of data Urban mobility d.o.o. may change it at any time by publishing the amended text of the confidentiality statement on the website. Amendments to the declaration on confidentiality of data enter into force immediately after publication on the website

Each End User is responsible and obliged to periodically review this page and review any changes to the Data Privacy Statement. Continued use of this website by the End User after the entry into force of such changes implies that the End User confirms and accepts all the conditions of the amended Data Confidentiality Statement.